In the workplace, details can both enhance your image and make you suffer passively, as the saying goes, 'Success is also about details, failure is also about details'. If a big deal is ruined due to details, perhaps you are dissatisfied and feel wronged, but you cannot change others' thoughts, only by observing your own words and deeds.

Xiao Chen is a recent graduate of Jianghan University. On the morning of the job fair, he accidentally knocked over his water cup and soaked the resume on the table. In order to arrive at the venue as soon as possible, Xiao Chen had to simply hang out his resume and hastily stuff it into his backpack along with other materials. At the recruitment site, Xiao Chen was interested in the position of advertising planning supervisor at a Shenzhen real estate company. According to the company's requirements, recruiters will first have a brief conversation with applicants before receiving resumes, and those who receive resumes will have the opportunity to interview. When it was Xiao Chen's turn, the recruiter asked him three questions before smiling and asking for his resume. When Xiao Chen took out his resume, he realized that there was not only a large amount of water stains on it, but also scratches on things such as keys when he rubbed it in his bag, which were no longer impressive. Xiao Chen made an effort to smooth it out and respectfully handed it over. Looking at this scarred resume, the recruiter frowned and still accepted it. The wrinkled resume was sandwiched among a stack of neat resumes, which looked very eye-catching.

Three days later, Xiao Chen participated in the interview and showed great enthusiasm. Whether it was on-site operation of PHOTOSHOP or verbal promotion of virtual products, he did a good job. Received rave reviews from the interviewer. When he finished the interview and walked out of the office, a responsible lady said to him, "You are an outstanding candidate among today's interviewees." However, a week after the interview, Xiao Chen still did not receive an offer reply. He couldn't help but call to inquire about the situation. The recruiter fell silent for a moment and regretfully said to him, "It's a pity that you weren't hired by our company. In fact, the recruitment manager was quite satisfied with you, but you lost on your resume. The CEO said that a person who can't even keep their resume well cannot manage a department well

Xiao Chen's job failure was not due to his lack of knowledge and ability, or poor interview performance, but rather because he made mistakes in details, which is indeed a great pity. In job interviews, recruiters assess the comprehensive abilities of job applicants, not only whether their professional qualities meet their requirements, but also their speech, behavior, and even the details they unintentionally show. Although many details may seem insignificant, your abilities are often enhanced or diminished due to these details. Just because of a wrinkled resume leading to job failure, Xiao Chen must feel embarrassed, but for him and other job seekers, it is also an opportunity to 'learn from mistakes'!

There is a factory in mainland China that made long-term and arduous efforts to introduce an advanced production line for sterile infusion hoses from the United States, and finally convinced Liu Fang. The US representative has come to China for pleasant negotiations and has decided to formally sign the import contract. On the day of signing, as soon as he entered the signing site, the Chinese factory director suddenly coughed and spat. He looked around and couldn't find a spittoon to spit on for a while, so he followed the door and spat in the corner of the wall, carefully rubbing his shoe soles against it. The American representative frowned involuntarily at the scene. Obviously, the detail of spitting on the ground caused him deep concern: the infusion hose is specifically designed for patient infusion and must be absolutely sterile to meet the standards. However, the Chinese factory director in a suit and leather shoes would spit on the ground. It is believed that the management level and personnel quality of the factory are not too high. How can the infusion hose produced in this way ensure absolute sterility? So he immediately changed his tune and refused to sign the contract - almost a year of effort from the Chinese side has been in vain in the blink of an eye!

The management level of a company is reflected not only in the formulation of management strategies and the implementation of rules and regulations, but also in details such as hygiene conditions and the behavior of leaders and employees. Even if a company does well in the big picture, if the details are not handled properly, it can greatly reduce the company's management level in front of others. In the above example, a mouthful of phlegm from the Chinese factory manager instantly ruined the contract that was about to be signed. On the surface, it seemed that the other party was "doing a small task", but in fact, it was reasonable and justifiable. This typical case of losing big for small reasons should truly raise a profound warning for all managers!

The experiences of some successful individuals indicate that abilities often improve in trivial matters, experience often accumulates in details, and success relies on continuously improving abilities and accumulating experience to achieve!